News Room

Delilah Lanoix

Delilah Lanoix is co-owner and president of SMS Transportation Services, Inc., established in 1999. The company provides numerous mobility solutions and services to persons and entities that require alternative transportation services. In addition, the company is one of California’s largest providers of special needs transportation to persons with both developmental and physical disabilities. The company has contracts with both public and private entities. As an entrepreneur, she is also involved with the development and execution of other successful business endeavors including transportation, development consulting and construction.

Prior to SMS, Delilah worked with businesses crafting and developing strategic initiatives to improve overall operations. She has worked with many local elected officials in various areas and is an active participant with several community organizations that promote and support education, training and job growth.

In January 2016, she was appointed to the city of Glendale’s Building and Fire Board of Appeals that decide appeals of orders, decisions and determinations made by the Building Official, the Fire Marshal or both, relative to the application and interpretation of the Glendale Building & Safety Code.

Philanthropy and community service is an important part of her endeavors. Currently, she is on the advisory board of Brotherhood Crusade, an organization that provides programs and services to the youth of underserved communities. Previously, she was a founding member of MLK, Jr. General Hospital foundation responsible for raising private funds to provide additional services to the hospital and the community. She served on the board of the Los Angeles Chapter of Planned Parenthood for two years and was involved with many outreach projects on behalf of the organization.

She is married and resides in Glendale with her husband, John W. Harris, a practicing attorney.

Pepperdine University
Certificate of Transportation ManagementUniversity of Laverne
B.S. Organizational ManagementAFFILIATIONS
Member, Mobility 21
Women Transportation Seminar (WTS)
Construction Management Association of America (CMAA)
Conference of Minority Transportation Officials (COMTO)
National Association of Minority Contractors (NAMC)COMMUNITY-BASED ORGANIZATIONS (CBO)
Brotherhood Crusade
Regalettes Inc.
Friends, Inc. (SCLARC)


Darnetta Dartest

Darnetta joined the YWCA Greater Los Angeles 15 years ago. Darnetta began as the Human Resources Coordinator.  Due to her creative and professional talents, she is currently the Director of her department. Previous to working at the YWCA Greater Los Angeles, Darnetta worked for Washington Mutual in the Human Resources Department. She developed extensive Employee Relations and Training Curriculums as well as created employee staff training and development programs.  Darnetta in the field of Human Resources is trained in the following:

  • Professionals in Human Resources
  • Non-profit Leadership Development Program
  • EEOC Training Institute

Over the past year, she has developed the YWCA Greater Los Angeles Volunteer Program to include a wide variety of opportunities for communities across Los Angeles California.  Darnetta is also the Digital Learning Academy Liaison for staffing and student recruitment for the YWCA GLA.

Darnetta currently is a member and co-chairs the YWCA safety committee.


Norma Gonzalez

Norma Gonzalez joined the YWCA Greater Los Angeles in 2002; she began her journey as a Site Director for the Union Pacific Children’s Center which served 40 children. Norma’s passion to work in her community became her priority to bring resources and high quality childcare to the families in need.

In 2009, Norma became the Center Director for the new Union Pacific Empowerment Center, becoming the only child care center within 5 miles to provide infant-toddler care and continues to provide service to over 81 children.  The Union Pacific Empowerment Center is only community based center that provides numerous services to youth, adults, and seniors within the surrounding communities

In 2013, Norma became the Director of Child Development Services overseeing YWCA Greater Los Angeles six child development sites and continues as the Center Director for Union Pacific Empowerment Center.

Norma is originally from Sonora, Mexico and most recently completed her Bachelor’s Degree in Human Development from Pacific Oaks College, and will be pursuing the Master’s Degree in Early Childhood Education. She is the mother of three boys and is happily marriage for 25 years.